STANDARD OF SERVICE AND CUSTOMER FOCUS
We ensure our client’s needs and requirements are met via receipt of written or verbal instructions, agreed process control and known statutory requirements.
We believe our commitment as Marine Industry Professionals will provide your organisation sustainable confidence and satisfaction in the service we provide.
We will maintain a close contact with your staff, monitoring their needs and requirements closely throughout the whole inspection process.
WE ARE A QUALITY ENDORSED COMPANY
Plumley Pearson and White has been Quality Assured since 1994. We are audited annually by SAI Global to ISO 9001 Standard.
Our Scope of Certification covers the Quality Management System for the provision of third party services involving inspection of vessels and/or their cargoes, determination of quantities and investigative activities.
The technologies applied are fundamental to our professional qualifications and experiences. They include visual inspection and the measurement of dimensions, temperature and density.
Our Quality Policy states that we are primarily concerned with providing to the Ship Owner, Shipper, Consignee and Protection and Indemnity Association, a comprehensive, unbiased service of high quality and integrity.
Our Quality Management System requires that all Survey Reports are separately checked by another Surveyor, prior to issue.